EcoLifeWalks Terms and Conditions

Contract A binding contract between us comes into existence when we despatch our confirmation email to the party leader. We both agree that English Law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us. We both also agree that any dispute, claim or other matter of any description (and whether or not involving any personal injury) which arises between us must be dealt with by the Courts of England and Wales. Changes to these Booking Conditions or the General Information shown in our brochure will only be valid if agreed by us in writing.

Health. It is obligatory that you state any health matters on the booking form which may, in the opinion of a doctor, have a bearing on your taking part in any activities we offer. If in doubt, clear with your doctor and obtain his/her written consent to participate in any activities, courses and processes available on the holiday. Discuss any concerns, in confidence, in advance, before booking. Furthermore while care is taken to ensure safe practice in the therapies and activities offered on the programme, we are not liable for any injury, discomfort or accidents howsoever caused and require that your holiday insurance is comprehensive. If an exercise or activity produces discomfort, desist immediately and consult the teacher.  Walking, Cycling, Surfing, Yoga and other activities, while hosted by experienced staff, involve a certain amount of risk. You take part at your own discretion and risk, having cleared any medical or health aspects with your physician in advance. The MoretoLifeNOW course will involve investigating feelings in respect of emotional matters. In taking part in the course, you are effectively confirming that you are not of a disposition whereby revisiting situations in your life is likely to cause you any lasting emotional discomfort.

Course Membership. EcoLifeWalks and its component activities are designed to be enjoyed either by individual guests or by a group. We cannot determine in advance what the size of the course membership may be. Any given week sometimes may not have other guests, but also my have 1,2 or 3 others. The essence of this type of holiday is in the personal time with the facilitator and on location in attractive and uplifting environment places. Socialising is not the main objective although it is possible you may meet  with anyone else who may be on the course or in the hotel. Numbers and nature of guests is not guaranteed or a dedicated objective of the week. We still run the course just for a single guest. Being the only member is an advantage, since the single person enjoys the whole focus and may be able to indicate a preference in the staging of the various options available. By the same token, we do not charge extra for anyone who attends a course where they are the only member.

Availabilty. We rely on outside sources to provide components of our package, for example in the case of hotels, therapies, yoga, transport, surfing, restaurants et al. The procedure is to first make a booking enquiry, whereupon we will check availability of your choices and confirm back. Events beyond our control, such as weather, sickness, or other personal indisposition do not allow us to guarantee options. We rely on the indications and availability of our suppliers. We require that you insure against all risks and situations that may cause you to be deprived of, or fail to take up any part of your holiday, for whatever reason.

Programme. The week’s programme is varied according to the particular group. We reserve the right to amend the course programme, contents, location and the facilitators thereon for whatever reason. We will consult with the guest or guests as to preference for the week and will endeavour to accommodate requests within the scope outlines within the website. We balance the schedule with your personal time. It is not our objective to try and cover everything available on the web site.

Hotels. We obtain a group rate from our selected hotel(s) and pass this on to our guests complete with local taxes. Hotels sometimes arrange promotional activities that can be cheaper than even the group rate. We quote our prices with and without accommodation so it is your responsibility to make sure you are happy with the hotel rate. We are not responsible for refunds in the event of your finding an apparently cheaper hotel price for the same facilities subsequently. We reserve the right to offer other hotel accommodation should the advertised choice be unavailable, with adjustment of any price difference on the accommodation component. We request ocean views wherever possible although the extent of the view can vary. If for any reason you are not happy with your hotel room or suite, then take it up with the staff at the first opportunity. The Country house has suites of different specifications and we ask for the best available with the exception of the large, more expensive Raquel suite.

Suitability. EcoLifeWalks detail is on our web site at www.ecolifewalks.com and it also describes who the course is suitable for. There is ample information about the course, accommodation and activities and it is your responsibility to ensure that the content is right for you. The nature of the content, that we introduce is now widespread but may still challenge certain belief systems.  We state that you need to be open minded, and capable of feeling balanced emotions, until you can verify the workings of the energy processes yourself. You should familiarise yourself with the content of the course as described on the web site, and be clear that you wish to take part. In most cases, although by no means guaranteed, clients gain insights and or breakthroughs into their lives. If you attend the course / holiday week without the required degree of open mindedness or emotional accessibility, then we assume you are attending out of technical interest with a view to examining changes you may make in your life later, when you are ready. Should you decide to come on the course despite the above, then that is your decision and there is no refund of payment, even if you choose not to continue with the course. If for any reason you decide not to continue with the course and or the trips, then this is your choice but there is no refund for the space you have booked. This is written only on account of one person out of all the attendees who signed up for the course without fully realising the content, which it later transpired was not acceptable to his static belief system.

Cancellations. We need immediate notice by E-mail and telephone if you wish to cancel a booking before arriving, and this needs to be confirmed by us. You agree to take out insurance covering cancellation, curtailment, non-attendance, illness, or any other reason for not taking part, as well as medical and other personal loss. If you cancel before 8 weeks, we retain the deposit, Between 4 and 8 weeks, we retain 50%, between 11 and 28 days, we retain 75%, less than 11 days, we retain 100% Exceptionally we may arrange for you to come on a different date, on payment of a rearrangement fee.

Travel. While we will point you to air travel providers, you arrange and are responsible for your own flights and transfers to and from the arrival airport. Your insurance should cover all matters relating to flights delays and cancellations. You make your own way to and from the airport to your selected accommodation.

Insurance We consider adequate and appropriate travel insurance to be a pre-requisite to booking. You must ensure that your insurance provides adequate medical, cancellation or curtailment cover. Please bear in mind that not all alternative insurance policies may offer cover for the sort of activities you may be taking part in during your holiday. Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs. We do not check alternative insurance policies.

October 2013